Tag: Staff

Get Customers Using Reviews 27 Tips To Get Customers Using Reviews Beyond 2020
Food-and-beverage

27 Tips To Get Customers Using Reviews Beyond 2020

Dr. Keith Kueh1 Comment

Yes, you must get customers using reviews. Understanding customer experience matters more. Two months ago, I had a lengthy discussion with the CEO of a major retail electronics merchandise store. He told me that electronic merchandise that was explained, demonstrated, and answered by on-site staff have more than 80% chance of getting the sale versus… Continue reading 27 Tips To Get Customers Using Reviews Beyond 2020

28 Ways to cut 70% staff turnover for restaurants beyond 2020 28 Ways to cut 70% restaurant staff turnover beyond 2020
Food-and-beverage

28 Ways to cut 70% restaurant staff turnover beyond 2020

Dr. Keith KuehLeave a comment

Globally, restaurants face a daunting challenge to retain their staff, particularly the waiting staff, cashiers, and food servers. Unfortunately, there is no quick fix to resolve the high restaurant staff turnover that exceeds 50% annually. However, there are 28 recommended ways for restaurant owners and managers to adopt to ensure a lower staff turnover based… Continue reading 28 Ways to cut 70% restaurant staff turnover beyond 2020