Tag: service rating

Grazme Customer Reviews FREE Personal Service Rating For Staff
Service

FREE Personal Service Rating For Staff

Dr. Keith Kueh2 Comments

As the country’s economy advance, so is the service industry. Services account for more than 65% of the world’s GDP, and it’s still growing. Fortunately, not all staff in the service industry are customer-facing, but be glad if you are facing the customer. Why? Because you’ll get a stronger sense of satisfaction when your customers… Continue reading FREE Personal Service Rating For Staff

Individual Staff Rating Why the 1-liner Service Rating should be Replaced?
Service

Why the 1-liner Service Rating should be Replaced?

Dr. Keith Kueh2 Comments

Many businesses have service review ratings to credit their service score at a company level. Platforms like TripAdvisor, Yelp, Trustpilot, etc., provide customer review ratings at the company level, while many businesses collect in-house customer service ratings. Some customer service agents, such as those of banks, telcos, etc., resort to voice machines to obtain service… Continue reading Why the 1-liner Service Rating should be Replaced?